Environment
Precision-controlled raised floor air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. The facility is controlled by dual 30-Ton APC™/Airflow™ triple-compresser redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation.

Security
Restricted access to the Network Operations Center is monitored by qualified personnel 24 hours a day, every day. Visitors and clientele are only allowed on-site if escorted by Network Operations Center staff. The entire Network Operations Center is monitored, ensuring prompt response and thorough coverage to fire or security alarms. We supply all our Network Operations Center customers with advanced firewall, encryption, intrusion detection and other security measures. The data center maintains a full digital video surveillance system of the Network Operations Center, with full on-site and off-site recording.

Failsafe Power Supply
Our Network Operations Center currently has 800amps 480V (3200amps 110V) 3-Phase power. The facility is currently backed up and protected by 150KVA Liebert™ and 160KVA Powerware™ 9135 facility-wide UPS (Uninterruptible Power Supply) systems, which feed PDI™ & Liebert™ PDU (Power Distribution Unit) systems. In a very rare case of utility outage, our Cummins™ 250KW deisel generator starts automatically, taking over for the UPS systems and supplying all necessary power for the facility. The generator interfaces to the power grid thru an Asco™ 7000 automatic transfer panel. The generator is powered by a 500 gallon fuel tank, capable of running without refueling for approximately 80 hours.

24x7x365 Monitoring
The Network Operations Center uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Network Operations Center also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports can be monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. We provide network monitoring of the Local Area Network, Internet connectivity (all routers, switches, and wiring), and the Internet backbone via MRTG. Our close and constant communication with our upstream backbone providers ensures that our customers have constant access to high-performance Internet connections. Failure on any monitoring service results in audible alarms, LAN messages, and alerting our staff paging system. The data center offers remote cold boot hardware for dedicated server and co-location clients, with private, password protected, web based access.